Chapter 458: Both soft and hard tactics
Because Ning Weimin is a handsome young man, he rarely gets angry with his subordinates.
This resulted in his subordinates being too close to him but not having enough prestige.
Especially since the opening of Da Zhai Palace, he has been demanding these girls with concepts that transcend the times.
While spending a lot of money on their grooming training, they provide high-end work clothes and free high-end cosmetics.
I have personally transformed these girls into the most fashionable and high-end service staff.
On the other hand, he continued to increase revenue and adopted a variety of business methods to successfully promote the performance of the Zhai Palace business to continue to rise.
At the same time, the girls’ income has steadily increased.
All of this has further contributed to the arrogance of these girls.
Though these girls smile sweetly at work, they are also very warm and polite to customers.
But that's just a superficial disguise driven by interests.
In fact, because of the high income and good treatment.
These girls have all developed the habit of raising their sights above their heads and the vanity of comparing themselves to each other.
Privately or externally, they are all arrogant and show no pretense towards ordinary people.
To use an appropriate comparison, this Zhai Palace is really similar to the Grand View Garden in "A Dream of Red Mansions"
He just trained a bunch of alley girls into a garden of "noble ladies of the new era".
Like the "Yang Guifei" who was criticized by the head office for always going to the Friendship Store to buy southern fruits.
In fact, this is not an isolated case, but a very common situation.
As for the service level, these girls did not meet Ning Weimin's expectations at all.
In terms of work details, in fact, there are many faults that can be found in violation of rules and regulations.
Aspects such as dressing, washing, and asking for leave are undoubtedly the hardest hit areas.
There is also the waste of work supplies, as well as the discord and disputes between colleagues, which are becoming more and more serious.
Thanks to the security work, Ning Weimin entrusted the security department of the Temple of Heaven Park to take charge of the security work. There are four inspectors wearing red hoops all year round, who are like door gods in each courtyard.
Otherwise, relying on the charm of these gorgeous girls and attracting flowers, butterflies and bees, they will surely completely mess up the Zhai Palace.
To put it bluntly, these girls can show a better service attitude compared to the "big men" who make a big living under the state-owned system.
But we must first find out how much effort and money Ning Weimin spent on them.
No matter how effective it is, it still makes sense.
In other words, if the same treatment is given to state-owned enterprises, those "big men" will also improve the quality of service.
So it just so happened that Ning Weimin took advantage of the incident committed by Xiao Wei and Xiao Meng.
Even though Ye Hemin begged for mercy for the two of them before leaving, Ning Weimin still showed no mercy and punished them severely.
Not only did they fine Xiao Wei and Xiao Meng 20 yuan each.
Let them read out the inspection in public at the regular meeting.
They were even punished to be laid off temporarily and had to clean the public health for three days.
In short, it is extremely hurtful and extremely insulting.
Because of this, Xiao Wei and Xiao Meng cried more than once behind their backs, and even had the idea of resigning.
But conversely, the effect of killing chickens and terrifying monkeys is also really good.
Because of Xiao Wei and Xiao Meng's personal statements, everyone in the Zhai Palace was in danger, and the other girls were afraid of getting into trouble again.
So Ning Weimin strictly followed various rules and regulations and required the implementation of various service standards, which started smoothly.
The immediate effect is that no one wears their own gold jewelry to work.
No one has a perm anymore, and all the nails have been cut off.
We also know how to take care of public property and consumables.
There are even fewer quarrels and angry people, as well as fewer people asking for sick leave.
In short, the atmosphere has become somber and the spiritual outlook is completely different.
Almost overnight, the girls in the Zhai Palace became female soldiers who could command and forbid.
It can be said that Ning Weimin completely achieved his goal of establishing prestige and shocking people.
It was only at this time that he used gentle methods towards Xiao Wei and Xiao Meng again. After all, management is a discipline that involves both soft and hard skills.
Especially for girls, blindly suppressing them will not only cause great damage to their loyalty and enthusiasm for work, but also easily make them fall into a pessimistic and discouraged mentality.
So after one day of get off work, Ning Weimin left Xiao Wei and Xiao Meng in his office, hoping to eliminate their resentment.
What he did specifically was to take out two prepared envelopes and put one in front of each person, saying that he wanted to pay the fine money for the two girls.
Needless to say, both Xiao Wei and Xiao Meng were surprised by his senseless behavior, and both looked surprised and puzzled.
Then they all shook their heads together, determined not to.
"Take it as long as you are told. You put it away first and I will tell you why."
Ning Weimin smiled and tried to encourage the two girls in a kind tone. .
Xiao Wei is easy to talk to and seems to be interested.
But Xiao Meng has a tough temper.
Not only was he unmoved, he also stopped Xiao Wei.
“Manager, you’ve already been fined, why are you still taking regret medicine? We can’t ask for this money. Otherwise, doesn’t it mean that you were fined wrong? If you hold someone else’s bowl, you have to obey others. The truth is We all understand. There’s no need for you to give us a stick and some sweet dates.” Is it hard to get rid of the anger in your stomach? Tell you, I knew you would be petty, so I came to calm you down."
Ning Weimin said in a joking tone, "I'll punish you. Twenty each person, but the envelope I gave you today contains fifty. "
Now, both Xiao Wei and Xiao Meng could only blink.
"You will understand as soon as I say it."
Ning Weimin explained in a friendly manner like a close brother.
"You have angered the customers, so I should punish you. But I am also responsible. It was my lack of consideration and the sign of 'forex trading only' that caused such an incident. No. It's a bit unfair for people to punish me, isn't it? "
"So, this is my own money. If you make a mistake, you will be fined twenty. The more the manager earns, the more he will be punished.”
"As for why I gave you this money, it's because punishment is not an end but a means. Now that you have realized your mistake and lost face, others have learned a lesson. I can't let you bear the financial losses anymore. "
"If you sell goods in the store, you can earn at least ten yuan a day, right? After three days of cleaning, you will lose three days of income, twenty plus thirty, five. Ten is correct, right?”
Ning Weimin’s accounts were calculated clearly, but the two girls were embarrassed to accept them.
For no other reason than to save face, I am really embarrassed.
Look, the fine is only twenty, and I get fifty back. What's going on?
It's as if they are greedy for this small advantage and are being bribed.
Seeing this, Ning Weimin quickly guessed what they were thinking, and said, "Take it as you should, don't be embarrassed. Think about it carefully, why did you come to Zhai Palace?" Isn't it just to make money? You only earn a little money, so you can't bear to be punished. Besides, in terms of work responsibility, you are much better than many others, but you are punished. . I feel really bad and feel bad for you.”
When I said this, my heart was filled with tears and the eyes of the two girls were red.
Ning Weimin immediately seized the opportunity, sighed, and began to show off his acting skills.
“I’m not talking cheaply, the point is that many times, we really can only care about one end.”
"You should also think about it from my perspective. When I saw you arguing with Master Ye, there were so many people around. In that case, I could only try my best not to escalate the situation. That's right. Right? You should understand that if the situation gets out of control, it will not be as simple as closing our store."
"If I don't punish you, let alone you. I won’t take this lesson seriously, and I will definitely not remember this lesson. What will the rest of us in the Zhai Palace think?”
“They must think that Xiao Wei and Xiao Meng are in trouble. If you can easily get through such a big trap, then our rules and regulations are just decorations. If I make a mistake next time, it will be fine.”
“So, because of that. As the person in charge of Zhai Palace, I have no choice. And even if I had to do it all over again, I would still do it. Even if I think your mistake is justified, you are more serious and more serious about your work than many people. It's the same thing with responsibility. In short, it may be a bit unfair that you are responsible for it, but this unfairness is not only something you can't do, but I can't do anything either."
" From now on, if you don't want to make mistakes, you must prioritize things first. In this matter, you can think about me and Zhai Gong. I understand this, but I will keep it in mind. Hello, I have to remind you. The first thing is to do your job well, that is to satisfy the customers.”
"You have just started working, and it may be difficult for you to understand the importance of 'thinking about one end'. But I can tell you responsibly that it is important to use your brain when doing things. Only if you understand this first, will you have the possibility of further promotion of your position. ."
Ning Weimin was like a big brother, telling the two girls these words.
For a conversation like this, the form is far more important than the content.
Because although it may not be possible for the two girls to understand Ning Weimin's painstaking efforts, there is no harm in conveying goodwill.
It can directly bring them closer to each other.
Although it may not be possible for the two girls to completely let go of the pain of Ning Weimin's punishment.
But at least I no longer think he is hateful, and I no longer resist and hate his "management" so much.
(End of this chapter)