Although this traffic problem is a matter for the three major operators.
However, normal work procedures require reporting.
The three major operators compiled the forms and submitted them to the Industry and Information Technology Department for review.
Originally, this matter has nothing to do with Director He, but because of the integration of the three networks and to promote network development, Director He still has a certain say in this matter.
As for this matter, Su Yi has the most real power. After all, he has established the Media Integration Development Department.
It is equivalent to the project director in the first episode of "In the Name of the People".
Although the official position is not high, Ding Yizhen always gives gifts to make her smile when she comes.
Otherwise, just wait at the door.
It’s not that a leader at Ding Yizhen’s level is afraid of a division chief.
This is the right!
Only if the director signs it can Ding Yizhen continue with the next step of 'work'.
It is a pity that Su Yi was seized of power. He was also filming a movie in Hong Kong during this period and had no time to fight back on this matter.
It’s just a chill, but it has already made Director He very anxious.
But the problems encountered in the previous life have appeared again now.
Su Yi has already taken out his mobile phone.
It is also the latest model of mobile phone that supports 4G signals.
In the eyes of people of Xiaoxuan's generation, it may still be a very good mobile phone.
But in Su Yi's opinion, regardless of appearance or anything else, they are all very rubbish.
However, it can support long-term recording.
“I just changed my mobile phone and want to upgrade my plan. I’m still a student and don’t have that much money.”
Xiaoxuan always seems to act coquettishly towards Liu Shishi and Su Yi, and likes to ask for gifts.
But it’s not too much. The previous mobile phone was bought by Su Yi’s second aunt.
Because Su Yi's second aunt once told Xiaoxuan, even if Su Yi and Liu Shishi are not short of money, it has nothing to do with Xiaoxuan.
Although Su Yi and Liu Shishi are already financially free and basically no longer have to worry about money issues, they will also take the self-esteem of their relatives into consideration.
Second aunt's family's financial situation is also good, but it cannot be compared with them. If it is given unilaterally, it will slowly change.
As the saying goes, if you eat someone with a soft mouth and take someone with a short hand, then the relationship between relatives will also change.
Although Liu Shishi is young, he also knows these things. When giving gifts before, he always chooses ones that represent his heart, rather than expensive ones.
Xiaoxuan is also an obedient and sensible child. When encountering this kind of thing, she doesn’t want to think that she has a ‘rich’ brother.
Su Yi listened quietly and did not interrupt, but just recorded it.
He felt a little heavy. Although he knew that this kind of thing would have a process, but if it really happened, he would still feel unhappy.
What is most relevant to the people is that it breaks the monopoly of the three major operators on mobile phone networks and compulsory consumption.
The second one is the speed and price of traffic.
As a result, there are a lot of complaints now.
There seemed to be a quarrel before Su Yi and the others came here.
“Sorry, for the sake of your studies, you still have to focus on studying! You can wait until you are working, or convince your parents. Because the 4G network is for business people.”
These words made Su Yi unable to bear it.
Shit business people only!
Are there more business people or non-business people in the world?
“The 4G network is a faster and faster network launched by the Ministry of Industry and Information Technology under the orders of the Ministry of Industry and Information Technology in order to cooperate with the integration of the three networks! Your superiors told you that this is how to answer customers’ questions?”
It's not that Su Yi is aggressive, but that the salesman in front of him feels disdainful and unprofessional.
"Sir, please line up at the back first. We'll talk about it when it's your turn."
This person is neither humble nor overbearing when doing business.
I immediately blocked Su Yi's words.
"This is my sister. As long as she agrees, you should answer our questions. If you can't explain, you should ask the manager to come over."
Liu Shishi saw the salesman's question Su Yi was not polite and suddenly felt a little unhappy.
She is not the young person she was when she just graduated. She is in charge of Su Yi Charity, has cooperated with the system many times, and is very familiar with some rules.
Seeing that the voices of the three people were slightly louder, other people waiting behind them came over to watch the fun.
Because there have been many complaints against the three major operators during this period, but there have been few direct conflicts.
After all, many people simply don’t understand the so-called triple play, 4G network, etc.
But this time, seeing the righteous words spoken by Liu Shishi and the others, they immediately came over to watch the excitement.
"Sir, and this lady, these are the regulations of our head office, and they have been approved by the Industry and Information Technology Department."
The salesman encounters too many people. Because of the advance development of the network, there are also more people. There were some first-generation 'Internet celebrities' who popularized science.
This group of Internet celebrities is different from the ones that followed. They are a group of more sincere Internet celebrities. Most of them are popular science or sincere performances.
Some people have started to popularize science and teach people how to make some complaint hotlines.
But after all, these are a niche group, even if they master the complaint method, they will get some compensation.
However, this is all under consideration by the three major operators.
The profit lost through complaints is simply incomparable to the increased package fee.
So they are mentally prepared for such a scene.
“You can only follow the rules and just change the package.”
The salesman looked indifferent.
"Let your manager come over!"
Su Yi waved his hand, and he had already started recording the second video. According to Xiangjiang Film's police movies, these are all evidence to be presented in court!
When the time comes, it will be enough whether it is for filming a documentary or as evidence.
“I am the manager here, what can you do?”
After all, this is a place where you pay for services. No one cursed, but it attracted onlookers.
The manager had already noticed them, and there were several security guards behind him.
The manager has a false smile on his face.
After listening to the salesman's words, he frowned slightly.
"Three people. This is indeed a regulation of the head office, and there is nothing we can do about it. You can complain, and what I want to say is that according to the current regulations, there is no problem with the salesman's operation. This 4G mobile phones are still the latest model——”
The manager’s smile did not diminish and his words became more polite.
But the meaning behind the words is simpler. You already use such an expensive mobile phone, but you still can’t afford a plan?
Most of the people watching were also facing Su Yi and the others.
“Such an expensive package, not to mention children, even adults who work normally can’t bear it, right?”
“This service attitude is amazing! Are the security guards at the back going to take action? ?”
“Don’t be afraid, girl, we will protect you”
The people behind were talking a lot.
“You are welcome to call us to complain!”
The manager waved his hand as if he could not hear these words.
Su Yi's face was as dark as water. Because of the disguise, he couldn't see his facial expression clearly, but Liu Shishi could feel that Su Yi was angry.
What a domineering clause!
Su Yi quickly dialed the complaint phone number.
Other people who hadn’t arrived were also very interested when they saw that a ‘serious’ person was here.
First, I called the other party’s head office to complain.
The other party had a good attitude, but explained that he would call back in two minutes to resolve the matter, and that there would be a professional in charge of the package complaint department.
As a result, it took almost ten minutes before I got a call back, and I was still doing Tai Chi.
"Young man, don't bother, this is the system." "Yeah, seeing as you are dressed so fashionably, you shouldn't be short of money!"
It's okay to see a complaint phone number. Yes, the sarcastic words came out.
Su Yi shook his head gently at Liu Shishi and signaled her to take pictures of the scene.
Although it is still low pixels, it is clear enough to see.
"Industry and Information Technology Department? I want to complain to the operator."
After going around in a circle, Su Yi checked 114 and dialed the complaint number of the Industry and Information Technology Department.
I can still hear the smile on the other end of the phone.
But this time the wait will be longer.
“Please continue to wait, we need to handle business for other people.”
The manager knows that there are many such things. If there is a problem, he will follow the process. It will take a long time, and it will not be known until the time comes.
The complaints in this era are really not as good as in 2024.
Although the final results are similar, the speed of acceptance and processing is still long.
"Forget it, brother, if that doesn't work, I'll apply for a new card. I still have some New Year's money."
Xiao Xuan looked at her phone and gritted her teeth.
This is really a trap, and the joy is gone. Even before using 4G, I started to feel a little angry.
Originally, mobile phones are not cheap, but I wanted to get a faster network - CCTV had previously advertised mobile phone network speeds that exceeded the home bandwidth!
Su Yi shook his head gently and stretched out his hand to stop Xiaoxuan.
This matter is not just to help his family get ahead.
But a very serious problem!
Su Yi picked up the phone again, rummaged through it, and dialed.
Then Su Yi frowned and said a few words.
The manager next to him froze, knowing that the other party was looking for someone.
But for this matter, if it is really difficult to find someone, the cost of treating someone to dinner may exceed the set meal fee.
Have you really met a more serious person?
He looked at how the three of them were dressed. They were all wearing ordinary clothes. Xiaoxuan came in a hurry and even wore a school uniform.
The girl has a slim figure and wears big sunglasses. Her face cannot be seen clearly, but she is not from any brand. As a manager, he knows some famous brands.
Although the girls wear very eye-catching clothes, they are all without brand names.
As for Su Yi, wearing only a baseball cap and a mask, his appearance cannot be clearly seen.
He didn’t take it seriously. Even if he was rich and powerful, he would at most have a compensating attitude.
After all, this is a rule issued by the head office. Although the method of implementation is a bit rude, they can still be considered reasonable.
Su Yi pulled Liu Shishi and Xiaoxuan to sit on the stools.
Many of the people who were watching before returned to their seats in disappointment.
I still felt that Su Yi was a little embarrassed.
It's better to pay for a set meal. Wouldn't it be more embarrassing?
Moreover, this mobile phone costs several thousand. If I want to use a fast network, do I still need to apply for it?
It’s a waste of time here.
While talking, a group of people walked in.
They were dressed in formal attire, with serious faces, and the security guard at the door subconsciously wanted to ask.
But the leader strode in and showed his work ID.
Is this the person Su Yi was looking for just now?
The manager and those who had just watched the excitement stood up immediately.
"Hello, we are working normally——"
Before the manager finished speaking, shock appeared in his eyes.
“I am the director of the Communications Administration Bureau of the Industry and Information Technology Department, and my name is Zhang Hua.”
From the Communications Authority?
There are many departments that can manage the three major operators, such as law enforcement departments, which can manage the security issues of operators.
There are also related departments of industry, information technology, communication and management, and various localities.
But the one responsible for supervision is also the most direct, the Communications Administration.
When Su Yi was filming a documentary about Internet addiction, he had interactions with people from many units.
Compared with other departments, whether it is the main station or the general bureau, they are worthy partners.
Especially after seeing Su Yi's influence.
Director Zhang Hua is even more like this. When Su Yi was filming the first CCTV-produced Kuang Biao, the first episode had just aired, which caused a market correction.
At that time, Zhang Hua was not the current leader, but he also saw Su Yi's ability.
So when Su Yi called him, Zhang Hua came out without hesitation.
Whichever department is targeted by Su Yi now will be very uncomfortable when the time comes.
"Leader, you, drink water!"
The county magistrate is not as good as the current manager, everyone knows this sentence.
No matter how stupid the operator manager is, he understands this relationship.
If a brick is thrown in the capital, a large number of officials may be killed.
But when it comes to the youngest person and the 'most powerful' person in the eyes of outsiders, that is Su Yi.
Most people on the Internet are looking forward to Su Yi's movies, and at the same time, a small number of people are discussing Su Yi's official position.
“No more drinks, I’m here to change the set menu today!”
Hearing this, the store manager’s face turned pale.
Because there is sarcasm in these words.
Director Zhang didn't say much to Su Yi, but instead asked about what happened.
"Three-network integration, we are responsible for the network and network speed! Is this how you talk to customers doing business?"
Director Zhang said solemnly.
Before coming, he was afraid that he would help Su Yi through the back door.
It seems like this is giving myself another chance!
After Director Zhang Hua showed his ID card, all the people who had just been disappointed rushed forward.
“This is me.”
The business manager was stunned. Logically speaking, his level would not allow him to touch Director Zhang.
The three major operators are all state-owned enterprises, and it is precisely because of this that such a thing happened.
“According to the documents of the Ministry of Industry and Information Technology on the integration of three networks, your company has priced the packages too high, and there are also problems with handling complaints.”
Director Zhang was prepared before he came and took out the corresponding documents.
But the manager was sitting on the stool a little exhausted.
This salesperson is temporary, while his manager is a formal employee.
Since it is within the system, many things will be easier to handle.
“We will deal with the issue of traffic packages and month-end clearing, as well as the service attitude of the staff, and then report it to our superiors and give a reply within three working days!”< br>
Director Zhang is only supervising and cannot directly change the rules.
But seeing the appearance of the business manager, other onlookers were shocked.
The young man just now did not brag, but really had a way to 'complain' against them!
······
In a certain office, the news was playing on the TV.
The leader's face looked a little ugly.
"Isn't Su Yi the director of the General Administration? He is also in charge of the integration of the three networks. How come his work is exposed now? The previous Han Zhan was well shot. Although it was a bit sensitive, the effect was very good!"< br>
The leader saw that the secretary on the side was silent and picked up the phone.
"What? I know Su Yi is the deputy director. Who is the chief director?" (End of Chapter)