Chapter 298 Know yourself
The next day, after Zhang Qiyuan washed up and woke up Yang Hao and Hu Jin, he went downstairs to have breakfast. Then he bought two vegetable buns and a cup of soy milk, and drove to the 133 International Community Store.
"Hey, you're here, and you're helping bring breakfast. You're so polite." Seeing the breakfast brought by Zhang Qiyuan, Qu Feng stepped forward and pretended to take it.
"Get out! It's none of your business." Zhang Qiyuan glared.
"This is Qingqing's love breakfast, why are you joining in the fun?" Lu Jia said with a smile.
"I know, aren't I kidding him? Look at his stingy look. He agreed to be single together, but you kidnapped our shop girl secretly." Qu Feng said with some annoyance. After all, If so, he seems to be the only single person in the air force base group.
"I'm jealous of this kid, Sister Jingjing, Sister Lu Jia, if you have any best friends, you can introduce him to him." After Zhang Qiyuan teased Qu Feng, he handed the breakfast to Ni Qingqing and asked her to eat it first. , then go to Xingcheng Jingyuan store.
Ni Qingqing accepted the breakfast a little shyly. Although she and Zhang Qiyuan said they had established their relationship some time ago, this was the first time they served breakfast in front of so many people.
"By the way, Qi Yuan, let's take Xiao Zhuo over for training this time." Lu Jia said.
"Okay, we all trained together anyway." Zhang Qiyuan nodded.
After Ni Qingqing finished breakfast, Zhang Qiyuan took Ni Qingqing, Xu Zhe, Wu Kunpeng, and Lu Zhuo to the Xingcheng Jingyuan store.
“People who want to be trained go directly to the conference room.”
Zhang Qiyuan said, and took the training content he had compiled yesterday. When he entered the conference room, both sides of the conference table were already full of people. Except for the 133 International Community Store, there was no one at the Xingcheng Jingyuan Store except Wang Qun. In addition to Li Xin and Li Hong, Li Hong and Sister He were also there. Everyone was holding notebooks and pens, ready to record the training content Zhang Qiyuan said.
"No, I can understand other people's training. Sister He, what are you training for? Don't you guys have anything to do of your own?" Zhang Qiyuan glanced at Sister He, and then at Huang Yi and Wang Yong at the door of the conference room. , Luo Gangji said.
"Mr. Zhang personally trained us, and we also want to hear it. Maybe Mr. Zhang's words will open up the six channels of Rendu and place an order fiercely?" Luo Gang said with a smile.
"Qi Yuan, although I am an old employee here, sometimes I still make mistakes when calculating taxes and fees, so I also want to come over for training." Sister He said.
"Okay, then just listen to it."
Zhang Qiyuan nodded, then called Yang Hao over and asked him to go inside and start recording the video. If there are new employees coming in the future, he will directly send the video so that the new employees can watch the video and understand.
After Yang Hao fixed the shooting equipment, Zhang Qiyuan picked up a marker and wrote four words on the whiteboard: Know yourself.
"Today we won't talk about some formal things, but will talk about some practical things. First of all, you have to know yourself. What are your strengths? What are your shortcomings?"
"If you show your advantages to customers and try to avoid your shortcomings, or try to make up for your shortcomings, just like some people are more honest. If you let them trick customers and deceive them, they will be disgusted both physically and mentally. This kind of thing will cause conflict in the heart, just like Li Xin, if you ask him to deceive customers, it is simply impossible. It would be good not to be deceived by customers," Zhang Qiyuan said. "Haha..." When Zhang Qiyuan said this, everyone in the conference room laughed.
Li Xin also blushed and said harshly: "I can also cheat."
"Look, people like this who blush easily when lying are not suitable for deceiving customers." Zhang Qiyuan smiled and said: "Then what this type of intermediary needs to do is to show their honest side to customers and at the same time improve themselves. Your professional level allows customers to recognize you. Of course, letting you show your honest side does not mean that you tell customers everything. As the saying goes, you should only speak three words when meeting people, and don’t give it all away. When will you realize this? After a few words, you are a suitable intermediary.”
"Wang Qun has a lively mind, which makes him more suitable for the intermediary industry. After all, in the intermediary industry, sometimes it is difficult to change one's sincerity. Wang Qun is less likely to be injured in the intermediary industry and has a strong psychological endurance, but there are When it comes to time, the routine should not be too obvious. You need to be able to disguise. People say that a traitor is like a loyal person. This is the truth. You must first disguise yourself as a person like Li Xin, so that customers can more easily trust you and then step into your business. A full set of ambush.”
"Speaking of this, I think everyone knows that how to make customers trust you is honesty. Whether you are honest or pretend to be honest, this is the first impression you give to customers. Once the customer feels that you are not honest, Be honest, then he won't trust you..."
"A good salesperson needs to have the following characteristics: neatness, persuasiveness, enthusiasm, confidence, diligence, tenacity and loyalty..."
"First of all, you should always wear a smiling face. After all, customers are here to buy a house, not to see your face."
Hearing this, everyone couldn't help but chuckle.
"Secondly, for good appearance, we should always pay attention to our clothes, hair, shoes and socks, etc., and try to keep them neat and clean. A good image will only give people a good impression. Neatness is an invincible weapon. If you If you are dressed sloppily and even have your belly exposed, do you think customers will buy a house from you? "
"The third is voice, a kind voice, a beautiful and friendly tone. Everyone likes to hear it. Even if the customer is in a bad mood, he will be more patient when he hears your voice. When it comes to this, I have to Li Xin, I I remember when I was at Shangjia, Li Xin called the owner as if he was questioning him." As he spoke, Zhang Qiyuan imitated the scene where Li Xin called the owner.
"Hey, is your house for sale?" Zhang Qiyuan asked in a gentle tone, holding his fingers like a phone like a phone to his ear.
"Ha ha……"
Seeing Zhang Qiyuan's vivid imitation, everyone couldn't help laughing.
Li Xin's face turned red and he said, "I'm no longer like this."
Zhang Qiyuan nodded and said: "There has indeed been a change now. In addition to the voice, the tone is also very important. It needs to be cadenced. Unimportant information must be said quickly in a gentle tone. When the key points are spoken, the words must be enunciated. Clear, just like when you call the owner and ask him if the house is for sale, when you introduce yourself earlier, you have to speak faster and get to the point as soon as possible, because no matter how clear you are, the owner will not remember it, for example If you want to call the owner of Xingcheng Jingyuan, you can be quick when introducing yourself. When talking about whether his Xingcheng Jingyuan house is for sale or rent, use the words 'Xingcheng Jingyuan' and 'rent or sell'. Just pronounce a few words clearly."
"Then there's the sincerity..."
(End of chapter)