Chapter 299 After listening to Mr. Zhang’s training, I am now terrifyingly strong.
"After knowing yourself, you need to know your customers..."
Zhang Qiyuan licked his lips, wrote the words 'get to know the customer' on the whiteboard, turned around and was about to continue explaining.
"Drink some water first." Ni Qingqing handed over a bottle of mineral water with concern.
"Alas……"
Luo Gang yelled strangely outside the door.
Ni Qingqing's pretty face turned red.
Zhang Qiyuan took the water, took a sip, then glanced at Luo Gang angrily and said, "What are you saying? Why don't you tell me?"
"It's okay, it's okay, you tell me." Luo Gang waved his hand quickly.
Although he understood what Zhang Qiyuan said, it was still a bit difficult for him to say it.
Zhang Qiyuan then talked about getting to know customers and knowing your own products. As a real estate agent, the so-called product is naturally your own house.
"Some brothers who have just entered the industry may have some psychological barriers to this industry. At this time, you have to think about why you want to be an intermediary? Why? It can't be because your ambition since childhood is to become a salesperson, right?" Zhang Qiyuan asked.
Everyone laughed again. Who has always wanted to be a salesperson since childhood?
"Make money!" Wang Qun shouted.
Zhang Qiyuan praised: "Yes, we just want to make money. We are intermediaries, not for charity. We also have to live and eat. Of course, occasionally doing charity is also to make more money later. For example, a pair of clients want to find you." When renting a house, after you are sure that they plan to buy a house within a year, you can consider not charging them agency fees. In this way, the customers will naturally have a good impression of you and will come to you when they buy a house later. I had a customer like this That’s how it came about.”
Of course he was talking about Yu Hongyi.
"Actually, our agency industry prefers agents who are in urgent need of making money, because they are motivated and can do anything as long as they can make money. Think about it, if you don't make calls, there will be no customers, no housing, no If you do this, you won’t be able to make money. I guess you won’t be able to go back during the Chinese New Year. There is only one most terrifying situation in this world, and that is poverty. Isn’t there a saying circulating on the Internet now that you can’t even be poor? If you are not afraid, what are you afraid of? So whenever you have psychological barriers to the sales industry, think about this sentence carefully." Zhang Qiyuan looked at Hu Jin and said.
He knows that when newcomers enter the industry, sometimes they just can’t save face and make phone calls, fearing that the owners will say something and the customers will scold them. But if you always have this kind of mentality, it will be difficult to adapt to this job.
"There is another kind of psychological burden that some more honest agents will have. They feel that the market is so bad now and they still trick their clients into buying a house. They feel that when the clients lose money, they will definitely blame you." Zhang Qiyuan said. .
Hearing this, Lu Zhuo, Li Xin and Sister He couldn't help but nodded. They had been having such troubles recently.
"Actually, there is no need to worry about this, because even if customers are not deceived by you, they will be deceived by other peers."
"Ha ha……"
Everyone couldn't help laughing. In their impression, training should be boring, but they didn't expect Zhang Qiyuan to be so witty and humorous.
"Actually, I have discussed this topic with Brother Wang before. In our country, most families do not have any investment channels. They either deposit their money in banks, or they are deceived into buying some funds or stocks. The losses are actually better than buying a house. They lose more money. Some people spend money lavishly when they have money. They may also develop some bad habits, such as gambling and drugs. They may even be targeted by scammers. Some people may even be borrowed money from relatives, which makes them angry. There is nothing to do, and there are those who invest in business. In the current market situation, investing in business will basically lead to losses. By then, all the money will be lost. As a saying goes, the second generation of rich people are not afraid of losing their fortunes, but they are afraid of getting rich. When the second generation starts a business, even the second generation of rich people cannot withstand starting a business, let alone customers, so we let them buy a house, which is actually helping them. Compared with what was mentioned above, the loss on the house is actually very small, so everyone When recommending a house to a client, don’t be mentally burdened and think that you are actually helping the client by doing so.” Zhang Qiyuan said.
After hearing this, everyone couldn't help but nodded, feeling that what Zhang Qiyuan said made sense.
Zhang Qiyuan smiled. Although there was some sophistry in what he said, in fact, there were indeed many families in the situation he said.
After providing psychological counseling to the agent, Zhang Qiyuan began to explain some basic procedures for second-hand houses and matters needing attention when viewing new houses, and then about the calculation of taxes and fees. After finishing the lecture, Zhang Qiyuan directly asked them to calculate taxes and fees on the whiteboard.
"Little brother, I figured it out, do you think it's right?" Ni Qingqing figured it out first, and then looked at Zhang Qiyuan as if he was taking credit.
Zhang Qiyuan glanced at it and could only praise helplessly.
To be honest, when he first met Ni Qingqing, she really wasn't very good at calculating taxes and fees. However, when he packaged taxes and fees for the house at the east foot of the new city, he explained it to Ni Qingqing in detail. Ni Qingqing was not stupid either. He understood quickly, so he was helpless when Ni Qingqing was going to participate in training yesterday. Ni Qingqing obviously didn't need training.
Then came Sister He, Wang Qun, Li Xin, Li Hong and others. Xu Zhe and Wu Kunpeng were also new to calculating taxes and fees, but at least they had some basics. Although it was a little slow, they still figured it out.
Only Hu Jin, because of his poor academic performance, he learned to repair cars right after junior high school. He also knew nothing about real estate and made frequent miscalculations, which made Zhang Qiyuan's blood pressure rise. It reminded him of the time when he tutored him. My sister felt like doing her homework.
However, he also knew that Hu Jin had no basic knowledge, and this training was specially prepared for him, so Zhang Qiyuan taught him very patiently.
Under Zhang Qiyuan's guidance, Hu Jin finally figured it out.
However, seeing that he seemed to understand but not understand, Zhang Qiyuan asked him another question, but the calculation was still wrong, but it was only about the tax point. The general process was still correct. After some simple guidance, Only then did Hu Jin truly understand.
"Now that everyone understands, let me say it last."
"Don't treat sales as a job, treat it like a game. Letting customers buy a house is the condition for you to pass the level. You have to find ways to achieve this condition. If you fail, you have to look for the reasons within yourself and see where you are. Not enough..."
"Interest is always the biggest motivation! Well, today's training is over here, let's break up!"
Zhang Qiyuan put down the marker and took a sip of water.
"Well said!"
Luo Gang was the first to applaud at the door, applauding him very much.
Only then did the others wake up and clapped their hands.
"Brother Zhang said that very well."
"Mr. Zhang, can we do this kind of training a few more times?"
"After listening to Mr. Zhang's training, I feel that I am terrifyingly strong now. Where are the customers? I want to take care of ten of them."
Hearing the praises from everyone, Zhang Qiyuan was still a little happy even though he knew everyone was flattering him. Today's training was almost a summary of his nearly one-year agency career. Although it was not comprehensive, it was enough for them. .
"Mr. Zhang, I think this training video of yours can be posted online. It will take advantage of the popularity of your last post to consolidate your fans." At this time, Yang Hao said.
"Isn't this not good?"
"I think the lecture was very good, professional yet humorous. I think it's okay." Luo Gang agreed.
Zhang Qiyuan recalled it, and he didn't seem to say anything detrimental to the customer. He nodded and said: "Since you said it's okay, let's send it, but some places still need to be trimmed a little."
(End of chapter)